All stand deliveries must enter the hotel via its loading bay which is located at the back of the hotel by the Meridian Gate. Please see below for small deliveries. To enter the back of the hotel, you must drive through The O2 arena’s security gate. Access will only be granted with a valid vehicle ticket with a barcode (which can be obtained via Associate Events).

There is no parking for any vehicles in the loading area. However, the time will be given for vehicles to load and unload equipment and deliveries for conferences. Associate Events will distribute the access ticket seven days before the setup date to those needing access to the venue’s loading bay. The tickets can be presented on a printed hard copy or smartphone or tablet. Please let Sarune Jankauskaite sj@associate-events.com know by 28/02/2023 if you require an access ticket.

You will be responsible for issuing this access ticket to your appointed suppliers or contractors. Neglect to arrange appropriate delivery may result in your items being returned to the sender at the exhibitor’s cost.

If an outside delivery company handles your setup, the company will need to meet the appropriate duties of care required.